Privacy Policy

Last Updated: December 11, 2025

At Discovery Field Inspections (DFI), your privacy matters to us. We keep your information safe, we don’t sell it, and we don’t share it with anyone unless it’s required to complete an inspection or meet a legal obligation. This page explains what we collect and how we use it in simple, clear language.

1. The Information We Collect

When you contact us or schedule an inspection, we may collect:

• Your name
• Phone number or email address
• Property information
• Any details you choose to share with us

We only ask for what we genuinely need to do our job.

2. How We Use Your Information

We use the information you provide to:

• Schedule and complete inspections
• Communicate with you
• Keep accurate records
• Meet requirements related to HUD or other agencies involved in inspection work

We don’t use your information for marketing unless you specifically request updates from us.

3. We Don’t Sell or Share Your Information

Official Policy Statement:

Discovery Field Inspections, Inc DBA DFI will not share, sell, or disclose your personal information or mobile opt-in data to third parties without your explicit consent, except where required by law.

• When required by law
• When required by federal program oversight (HUD/REAC)
• When necessary to complete the services you requested

Your information is kept confidential and used solely for the purposes you have agreed to. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties. Text messaging opt-in data is not being shared with third parties.

In Plain Language:

We never sell, rent, or trade your personal information. We only share information if required by law, required by a government agency involved in the inspection process, or necessary to complete the work you asked us to do. Even then, we only share the minimum amount required.

4. How We Keep Your Information Safe

We use:

• Password-protected systems
• Secure communication practices
• Limited access based on job needs

Some inspectors work as independent contractors and may use their own devices. They are expected to keep information private and secure.

No system is perfect, but we are committed to handling your information responsibly and carefully.

5. Cookies & Website Tools

Our website may use basic tools (such as cookies or analytics) to help us understand how visitors use the site. These tools help us improve the website and do not personally identify you.

You may disable cookies in your browser settings at any time.

6. How Long We Keep Your Information

We retain information only as long as needed to:

• Complete inspections
• Meet record-keeping requirements
• Comply with regulatory or agency requirements

After that, information is securely stored or deleted.

7. Your Choices & Rights

You may contact us at any time to:

• Request access to the information we have about you
• Request corrections
• Request deletion (where permitted by law or program requirements)

Email: kmorton@discoveryfi.com
Phone: (847) 281-5775

8. Links to Other Websites

If our site links to other websites, we are not responsible for their privacy practices.

9. Changes to This Policy

If we update this Privacy Policy, we will post the revised version here with a new “Last Updated” date.

10. Opting Out of Text Messages

Official Statement:

You have the right to opt out of receiving text messages from DFI at any time. To opt out, reply "STOP" to any text message you receive from us.

In Plain Language:

If you text “STOP” to us, we will stop sending you text messages.

11. Consent and Opt-In

Official Statement:

By providing your phone number and opting in to receive text messages, you consent to the collection and use of your personal information as described in this policy. We ensure that consent is obtained explicitly and that you are informed about the types of messages you will receive.

In Plain Language:

When you provide your phone number and choose to receive text messages from DFI, you are giving us permission to contact you by text. We only use your information for the purposes explained in this policy, and your consent is always voluntary.

12. Contact Us

Discovery Field Inspections
Email: kmorton@discoveryfi.com
Phone: (847) 281-5775